Collection of information
Information is collected from you primarily to make it easier and more rewarding for you to use our services. Depending on the service you are accessing, you could be asked to provide information such as your name, your company contact details, email address, billing address, bank account details or credit card number in order to provide that service or product to you or information about your likes and dislikes. It is entirely your choice whether to respond to these questions or not.
Use of personal information
Fortis Partners will only use the personal information you have chosen to provide us for the purpose for which you provided it. Fortis Partners will not use it for any other purpose without your consent. Under no circumstances will Fortis Partners sell, trade, rent, licence or disclose your personal information except where necessary to do so for the ordinary operation of our business.
There will be occasions where it will be necessary for Fortis Partners to disclose your personal information to third parties. Fortis Partners may be required by law to disclose the information or may be required to disclose your personal information to third parties to provide the service you have requested. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information.
Accessing & correcting personal data
You have the right to access your information if necessary. Upon receiving a request, Fortis Partners will provide you with access to the personal information we hold about you. Fortis Partners will take reasonable steps to correct the information so that it is accurate, complete and up to date.
Fortis Partners operates secure data networks that are designed to protect your privacy and security.
Complaints about privacy
If you have any complaints or concerns about whether we have complied with the Privacy Act, please notify Fortis Partners. If you would like to make a complaint, please contact us by whichever of the following means best suits you:
Contact for External Dispute Resolution (EDR)
Phone: 0418 2000 70
Mail: 170 Girraween Rd Girraween NSW 2145
PO Box 369 Pendle Hill NSW 2145
ABN 35 160 296 935
Fortis Partners Licence Details
ACN 160 296 935
Australian Credit Licence Number: 534459
If you choose to contact us by mail or email, please make sure you provide as much detail as possible about your complaint.